Dear Dr. Knoll,
We wanted to personally and publicly thank you for helping us through the painful experience of saying good bye to our beautiful old cocker spaniel, Oscar. As important as it was for us to be able to be with Oscar in the privacy of our own home, we feel it was even more vital for him to be able to remain calm in his own bed receiving love and comfort from his people. I truly believe his passing could not have been more peaceful and painless. Your calm and reassuring presence added greatly to that difficult day and we are only left with positive memories. We also would like to thank you for the thoughtful message in the card you sent. We know this must be a difficult job, but it’s an important service that you are clearly well suited for. Keep up the good work and take care!
Larry & Tiffanie