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Contact Caring Pathways

At Caring Pathways Charlotte, we are here for you. Our team is prepared to provide exceptional care to you, your pet, and your family, answering your questions and addressing your concerns. We invite you to reach out to us and we would be honored to help you in any way we can. Contact us if you are in the Greater Charlotte Area including Mooresville, Davidson, Concord, Harrisburg, Matthews and more.

contact caring pathways
Contact Us

Our Availability

Our Client Care Team is available to answer your call from 8:00 am to 6:00 pm weekdays and 8:00 am to 4:00 pm on weekends.

When emailing, please allow us until the next business day to respond. If your question or request is urgent, please call so that we can assist you immediately.

Appointment hours:

Mon – Fri: 8:00 am – 6:00 pm
Sat: 8:00 am – 4:00 pm
Sun: 8:00 am – 4:00 pm

Due to the growing need for our services, there are times we have limited or no availability for same day appointments.

View Our Financing Options

There may be times when financing is beneficial for an anticipated expense, like end-of-life pet care services. There are two financing companies available for you that offer flexible payment options. Visit our Financing Options webpage for more information. 

Explore Our Frequently Asked Questions

When our team is working with a family, we make it our priority to give them all the attention they need. If we are unable to take your call, rest assured that we will call you back shortly to address your needs. While you wait, we invite you to explore our website for more information about our services and our care, especially our Frequently Asked Questions page where you can find answers to many common concerns.

Call Now Button

Please complete the detailed intake form below to schedule a TeleAdvice Appointment. Your request will be reviewed by a veterinarian who will follow up with email instructions, scheduling options, and a web link to join the video conference within 1-2 days.

Please check your email daily after submitting your request as this will be our initial follow up in communication, thank you.

Note: You can participate using an Internet-connected smart phone, tablet, or computer, a webcam and microphone are required to engage with the video conference.