This past Tuesday I had to make a heart wrenching call to your office. The kind woman who answered the phone was able to understand me through my tears, and arranged for a vet visit in the next hour and a half. When Dr. Kerry arrived she immediately put me at ease. She went over the business portion in a calm, quiet voice, taking time to review my service choices. Chappy was treated in such a loving way by Dr. Kerry; and the empathy I received was immeasurable. When it came time, Chappy went painlessly and peacefully to sleep. After spending time to say good-bye I walked out to meet Dr. Kerry at the front door. I saw that she was holding a basket filled by a thick, soft blanket ready to take Chappy away. I love Caring Pathways, and plan on telling everyone about you. I will never forget your professionalism and your kindness.